Mind Forge Studio

Cart

Privacy Policy

Effective Date: October 16, 2026
Websites: https://mindforgestudio.dev and https://nyartsuite.com
Company: Mind Forge Studio
Contact Email: support@mindforgestudio.dev

1. Who We Are

Mind Forge Studio operates the Mind Forge Studio website at https://mindforgestudio.dev, the NyartSuite website and platform at https://nyartsuite.com, and related digital products and services (together, the “Services”). NyartSuite is a cloud-based customer relationship management and communication platform and is a product of Mind Forge Studio.

This Privacy Policy explains what personal data we collect, how we use it, when we share it, how long we keep it, and what rights you may have regarding your information. It applies to both websites and to the Services.

Our role depends on the data. For information we collect directly from visitors, customers, and prospects of Mind Forge Studio and NyartSuite, such as account, order, inquiry, and billing information, Mind Forge Studio decides how the data is used. For information that a NyartSuite customer loads into or collects through its own NyartSuite account about its own contacts and customers (“Customer Data”), the NyartSuite customer decides how the data is used and Mind Forge Studio acts as its service provider. Section 10 explains this in more detail.

2. What Information We Collect

We may collect the following categories of personal data when you use our websites, create an account, subscribe to NyartSuite, place an order, download software, submit an inquiry, or use licensed products.

Account and Checkout Information

  • Name
  • Billing address
  • Email address
  • Phone number, if provided
  • Company name, if provided
  • Account login and account-related details
  • Order history, subscription records, and downloadable product access records

Inquiry and Prospect Information

When you contact us or ask about our products, we collect the information you submit through the chat widget or any contact, quote request, demo request, or appointment form, which may include your name, email address, phone number, business name, business type, and the content of your message or request.

Payment and Transaction Information

When you make a purchase or start a subscription, payment-related information is processed through third-party payment providers such as Stripe and PayPal. We may receive and store transaction-related details such as:

  • Payment method
  • Transaction ID
  • Purchase or subscription total
  • Billing details
  • Order status and payment confirmation information

We do not store full payment card numbers on our website servers unless explicitly stated otherwise by the payment provider integration in use. Payment processing data is handled according to the applicable payment provider’s own privacy practices.

Licensing and Activation Information

Because we sell licensed software products, we also maintain records in a custom licensing system. This may include:

  • License reference or hashed license record
  • Product identifier
  • Maximum activation count
  • License status
  • WooCommerce order ID
  • WooCommerce user ID
  • Customer email address
  • Creation and update timestamps
  • Activation record ID
  • Device hash
  • Device name
  • Activation timestamp
  • Last-seen timestamp

This information is used to issue, manage, validate, monitor, support, and, when necessary, revoke software licenses and activations.

Technical and Usage Information

We may automatically collect limited technical data necessary to operate the websites and customer accounts, such as:

  • IP address
  • Browser type
  • Device type
  • Login and session data
  • Security and anti-abuse logs
  • Basic cookie and session information needed for account login and site functionality

2.1 SMS/Mobile Information

If you provide your mobile phone number through the Mind Forge Studio website (mindforgestudio.dev) or the NyartSuite website (nyartsuite.com), including but not limited to the chat widget or any contact, quote request, demo request, or appointment form, we collect and use that number to send you text messages related to your inquiry or, where you have separately and explicitly opted in, promotional messages. Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of any purchase.

No mobile information or phone numbers collected for SMS purposes will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

We may share mobile numbers only with the service providers that deliver our messages on our behalf, such as messaging platforms and mobile carriers, and only as needed to send those messages. These providers may not use the numbers for their own marketing.

You may opt out of text messages at any time by replying STOP. For help, reply HELP or contact support@mindforgestudio.dev.

This Section describes text messages that Mind Forge Studio sends on its own behalf. Text messages that a NyartSuite customer sends to its own contacts through NyartSuite are sent by that customer and are described in Section 10.

3. How We Use Your Information

We use personal data for the following purposes:

  • To create and manage customer accounts
  • To process purchases and subscriptions and deliver digital products and services
  • To respond to inquiries, quote requests, demo requests, and appointment requests
  • To provide access to downloads, order history, and account-managed product access
  • To issue and manage software licenses and device activations
  • To provide customer service and technical support
  • To maintain the security and integrity of our websites, platform, and software products
  • To prevent fraud, abuse, unauthorized access, and chargeback-related misuse
  • To maintain business, tax, accounting, and legal records
  • To comply with applicable legal obligations

4. Customer Accounts

Customer accounts are required for purchases on the Mind Forge Studio website, and a NyartSuite account is required to use NyartSuite. We do not offer guest checkout at launch.

Accounts are used to let customers:

  • Complete purchases and manage subscriptions
  • Access downloads and the NyartSuite platform
  • View order history
  • Manage account information
  • Access software-related purchase records and other account-based services

5. Payments

Payments, including recurring subscription payments, are processed through third-party providers, currently including Stripe and PayPal.

To complete a transaction, certain information may be shared with the applicable payment provider, including billing details, purchase amount, and other information necessary to authorize, process, or support the payment.

Please review the privacy policies of the payment providers you use for more details on how they handle your data.

6. Cookies and Login Sessions

Our websites may use cookies and similar technologies that are necessary for:

  • Logging into customer accounts
  • Maintaining sessions during checkout
  • Remembering account-related preferences
  • Basic website security and functionality, including the chat widget and forms

If you visit the login page, temporary cookies may be set to determine whether your browser accepts cookies. When you log in, cookies may also be used to maintain your login session and display preferences, consistent with standard WordPress and WooCommerce functionality.

7. Comments and User-Submitted Content

At launch, our websites do not operate a general public blog comment system.

If product reviews or similar user-submitted content are enabled in the future, we may collect the data submitted with those reviews, along with related moderation, anti-spam, and display information.

8. Embedded Content and Third-Party Services

Pages on our websites may include embedded or linked third-party content or services. Those third parties may collect data according to their own privacy practices.

We may also rely on third-party services for hosting, e-commerce functionality, payment processing, email delivery, telephone and text messaging, artificial intelligence features, software distribution, and security operations.

9. Who We Share Your Data With

We may share personal data only as needed with:

  • Payment processors such as Stripe and PayPal
  • Hosting, website, and infrastructure providers
  • WooCommerce and WordPress-related service providers necessary for store operations
  • Telephone and text messaging providers and mobile carriers, and email delivery providers, that transmit communications for us or for NyartSuite customers
  • Artificial intelligence providers, where a NyartSuite AI feature is used
  • Service providers who help us deliver downloads, licensing, customer support, or security functions
  • Legal, tax, accounting, or regulatory authorities when required
  • Professional advisors or parties involved in fraud prevention, dispute resolution, or enforcement of our rights

We do not sell your personal information. We do not sell, rent, or share personal information, including Customer Data, for cross-context behavioral advertising or for third-party marketing purposes.

10. NyartSuite Platform and Customer Data

10.1 Our Role

NyartSuite is a business platform. Our customers are businesses that use NyartSuite to manage their own contacts, conversations, bookings, invoices, and marketing. When a NyartSuite customer loads or collects information about its own contacts and customers through NyartSuite, that business is responsible for that information and decides why and how it is used. Mind Forge Studio processes Customer Data on that business’s behalf as its service provider, and only to provide, secure, and support NyartSuite for that business.

10.2 Customer Data We Process

Depending on the features a NyartSuite customer uses, Customer Data may include:

  • Contact details of the customer’s own contacts, such as names, email addresses, phone numbers, and addresses
  • Text message, email, chat, and call content and logs, including call recordings and transcripts where the customer enables them
  • Appointment and booking records
  • Form submissions, review requests, and survey responses
  • Invoice and payment records (card numbers are handled by the customer’s payment processor)
  • Website, funnel, and marketing content the customer creates

10.3 How We Use and Protect Customer Data

We use Customer Data only to provide, secure, maintain, and support NyartSuite for the customer who owns it, to follow that customer’s instructions, and to comply with law. We do not sell Customer Data. We do not rent it, and we do not share it with third parties for their marketing or advertising. We do not use mobile numbers or text messaging opt-in data in Customer Data for our own marketing.

10.4 Service Providers (Subprocessors)

To deliver NyartSuite we use third-party service providers, which fall into these categories: cloud hosting and infrastructure, telephone and text messaging carriers, email delivery, artificial intelligence, payment processing, and customer support tools. They may process Customer Data only to perform services for us and are required to protect it. Because NyartSuite relies on carriers and messaging networks, message content and recipient numbers are necessarily passed to those networks to deliver messages.

10.5 Messages Sent by NyartSuite Customers

Text messages, emails, and calls that a NyartSuite customer sends to its own contacts are sent by that customer, not by Mind Forge Studio. The customer is responsible for obtaining consent, honoring opt-out requests such as STOP, and providing its own privacy notice to its contacts. If you received a message from a business that uses NyartSuite, you can reply STOP to opt out of text messages, use the unsubscribe link in an email, or contact that business directly.

10.6 Artificial Intelligence Features

If a NyartSuite customer turns on an AI chat, voice, or content feature, the relevant messages and content are sent to an artificial intelligence provider so the feature can generate a response. The customer controls whether these features are used and is responsible for giving its contacts any required notice.

10.7 Requests From a Customer’s Contacts

If you are a contact of a NyartSuite customer and want to access, correct, or delete information that business holds about you, please contact that business directly. If you contact us, we will refer your request to the business, and we will help the business respond as required by law.

11. How Long We Retain Your Data

We retain personal data for as long as reasonably necessary to:

  • Provide products and services
  • Maintain customer accounts
  • Process transactions
  • Provide downloads and support
  • Enforce software licensing and activations
  • Prevent fraud and abuse
  • Comply with legal, tax, accounting, and security obligations

NyartSuite account data and Customer Data. After a NyartSuite account is deactivated, whether by cancellation or by suspension for non-payment, account data and Customer Data are retained for 90 days so the customer can export the data or reactivate the account. After 90 days, they are permanently deleted, except for the billing and compliance records described below and except for copies that remain in routine backups until those backups are overwritten in the ordinary course.

Billing, tax, and compliance records. If you request deletion of your personal data, we will delete or anonymize information where appropriate, subject to records we are required or permitted to retain for administrative, legal, tax, accounting, security, fraud-prevention, dispute-resolution, chargeback, or enforcement purposes. Archived backup or compliance-related records, such as invoices, transaction records, and licensing-enforcement records, may be retained for up to 7 years where necessary for those purposes. These records do not include the content of Customer Data.

12. Your Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion or erasure of personal data
  • Request an export of your data
  • Object to or restrict certain processing in some circumstances

Please note that deletion rights are not absolute. We may retain certain information where required or permitted for legal, tax, accounting, security, fraud-prevention, dispute-resolution, chargeback, licensing, or other legitimate business purposes.

California residents. If you are a California resident, you may have the right to know what personal information we collect, use, and disclose, to request correction or deletion of your personal information, and to not be discriminated against for exercising these rights. We do not sell personal information and do not share it for cross-context behavioral advertising. We will verify your identity before acting on a request. You may use an authorized agent to make a request on your behalf.

To make a privacy-related request, contact us at:

support@mindforgestudio.dev

13. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal data against unauthorized access, loss, misuse, disclosure, alteration, or destruction. However, no internet transmission or storage system can be guaranteed 100% secure.

14. Children’s Privacy

The Services are intended for adults and for businesses. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us at support@mindforgestudio.dev and we will delete it.

15. International Visitors

If you access our websites from outside the country where our business operates, your information may be processed and stored in jurisdictions that may have different data protection laws than your own.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, software licensing systems, the NyartSuite platform, legal requirements, or service providers. The updated version will be posted on this page with a revised effective date.

17. Contact Us

Mind Forge Studio
support@mindforgestudio.dev