Privacy Policy

Effective Date: 3/12/2026
Website: https://mindforgestudio.dev
Company: Mind Forge Studio
Contact Email: [email protected]

1. Who We Are

Mind Forge Studio operates this website and related digital products and services available through https://mindforgestudio.dev.

This Privacy Policy explains what personal data we collect, how we use it, when we share it, how long we keep it, and what rights you may have regarding your information.

2. What Information We Collect

We may collect the following categories of personal data when you use our website, create an account, place an order, download software, or use licensed products.

Account and Checkout Information

• Name
• Billing address
• Email address
• Phone number, if provided
• Company name, if provided
• Account login and account-related details
• Order history and downloadable product access records

Payment and Transaction Information

When you make a purchase, payment-related information is processed through third-party payment providers such as Stripe and PayPal. We may receive and store transaction-related details such as:

• Payment method
• Transaction ID
• Purchase total
• Billing details
• Order status and payment confirmation information

We do not store full payment card numbers on our website servers unless explicitly stated otherwise by the payment provider integration in use. Payment processing data is handled according to the applicable payment provider’s own privacy practices.

Licensing and Activation Information

Because we sell licensed software products, we also maintain records in a custom licensing system. This may include:

• License reference or hashed license record
• Product identifier
• Maximum activation count
• License status
• WooCommerce order ID
• WooCommerce user ID
• Customer email address
• Creation and update timestamps
• Activation record ID
• Device hash
• Device name
• Activation timestamp
• Last-seen timestamp

This information is used to issue, manage, validate, monitor, support, and, when necessary, revoke software licenses and activations.

Technical and Usage Information

We may automatically collect limited technical data necessary to operate the website and customer accounts, such as:

• IP address
• Browser type
• Device type
• Login and session data
• Security and anti-abuse logs
• Basic cookie and session information needed for account login and store functionality

3. How We Use Your Information

We use personal data for the following purposes:

• To create and manage customer accounts
• To process purchases and deliver digital products
• To provide access to downloads, order history, and account-managed product access
• To issue and manage software licenses and device activations
• To provide customer service and technical support
• To maintain the security and integrity of our website, store, and software products
• To prevent fraud, abuse, unauthorized access, and chargeback-related misuse
• To maintain business, tax, accounting, and legal records
• To comply with applicable legal obligations

4. Customer Accounts

Customer accounts are required for purchases on this website. We do not offer guest checkout at launch.

Accounts are used to let customers:

• Complete purchases
• Access downloads
• View order history
• Manage account information
• Access software-related purchase records and other account-based services

5. Payments

Payments are processed through third-party providers, currently including Stripe and PayPal.

To complete a transaction, certain information may be shared with the applicable payment provider, including billing details, purchase amount, and other information necessary to authorize, process, or support the payment.

Please review the privacy policies of the payment providers you use for more details on how they handle your data.

6. Cookies and Login Sessions

Our website may use cookies and similar technologies that are necessary for:

• Logging into customer accounts
• Maintaining sessions during checkout
• Remembering account-related preferences
• Basic website security and functionality

If you visit the login page, temporary cookies may be set to determine whether your browser accepts cookies. When you log in, cookies may also be used to maintain your login session and display preferences, consistent with standard WordPress and WooCommerce functionality.

7. Comments and User-Submitted Content

At launch, this website does not operate a general public blog comment system.

If product reviews or similar user-submitted content are enabled in the future, we may collect the data submitted with those reviews, along with related moderation, anti-spam, and display information.

8. Embedded Content and Third-Party Services

Pages on this website may include embedded or linked third-party content or services. Those third parties may collect data according to their own privacy practices.

We may also rely on third-party services for hosting, e-commerce functionality, payment processing, email delivery, software distribution, and security operations.

9. Who We Share Your Data With

We may share personal data only as needed with:

• Payment processors such as Stripe and PayPal
• Hosting, website, and infrastructure providers
• WooCommerce and WordPress-related service providers necessary for store operations
• Service providers who help us deliver downloads, licensing, customer support, or security functions
• Legal, tax, accounting, or regulatory authorities when required
• Professional advisors or parties involved in fraud prevention, dispute resolution, or enforcement of our rights

We do not sell your personal information.

10. How Long We Retain Your Data

We retain personal data for as long as reasonably necessary to:

• Provide products and services
• Maintain customer accounts
• Process transactions
• Provide downloads and support
• Enforce software licensing and activations
• Prevent fraud and abuse
• Comply with legal, tax, accounting, and security obligations

If you request deletion of your personal data, we will delete or anonymize information where appropriate, subject to records we are required or permitted to retain for administrative, legal, tax, accounting, security, fraud-prevention, dispute-resolution, chargeback, or enforcement purposes.

Archived backup or compliance-related records may be retained for up to 7 years where necessary for tax, accounting, legal, security, licensing-enforcement, or related business purposes.

11. Your Rights

Depending on your location and applicable law, you may have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion or erasure of personal data
• Request an export of your data
• Object to or restrict certain processing in some circumstances

Please note that deletion rights are not absolute. We may retain certain information where required or permitted for legal, tax, accounting, security, fraud-prevention, dispute-resolution, chargeback, licensing, or other legitimate business purposes.

To make a privacy-related request, contact us at:

[email protected]

12. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal data against unauthorized access, loss, misuse, disclosure, alteration, or destruction. However, no internet transmission or storage system can be guaranteed 100% secure.

13. International Visitors

If you access this website from outside the country where our business operates, your information may be processed and stored in jurisdictions that may have different data protection laws than your own.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, software licensing systems, legal requirements, or service providers. The updated version will be posted on this page with a revised effective date.

15. Contact Us

Mind Forge Studio
[email protected]